Operations Service Desk
Planning & Production Support Partner
Order HERE using convenient online forms to submit your job requests.
When you need assistance with media planning, production or support, BioCommunications is here to help. You are invited to stop by our office in the College of Medicine building, Room 3404 and place your order with our knowledgeable and friendly Service Desk staff or make an appointment to discuss your needs with one of our professional designers, photographers or media specialists.
Phone and email support is available Monday – Friday, 8 A.M. to 5 P.M.
Call: 520-626-7343
Email ops@biocom.arizona.edu
Since a service request is created for all transactions within BioCommunications, it's always a good idea to contact the service desk first. After determining your needs, we'll start your service request. Please have a contact name, phone number, and account number available when you call.
Hours: 8:00 am-5:00 pm M-F
BioCommunications accepts the following payment methods:
- Cash or check
- Most major credit cards
- University of Arizona account (as found in UAccess Financials)
- Please note that there is a new approval process for using Banner A.U.s.
- Click here for the Approval form
- For additional information, view communication to Banner employees
Centrally funded services are provided to UAHS departments, colleges, and centers. The following services may be funded using this method:
- Classroom/student technical support
- Podcasting-Panopto, webcasting
- Internal communication support (zoom, video conference support, A/V support)
- Tech Consultation
- Faculty meetings, administrative conferences, grand rounds
- Website patches, security, and maintenance
BioCommunications performs service billing through UAccess Financials at the end of each month. We need signed approvals on file for any accounts used. Many accounts are already established in our system and need no further action.
If your account is not already in our system, we'll forward an Account Approval Form via Adobe Sign to your business office for completion. Once we receive the completed form, the account will be usable for future projects. Please call the Service Desk at 626-7343 or Denise Moynihan at 626-7061 if you have any questions about accounts or billing.
